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Know Your Devices

Understand your device health and ensure your assets are fully utilized across your deployment. 

  • Mobile Device Health - Understand all your devices current health including bad scans, battery, hard drops & usage

  • Utilization/Asset Right Sizing - Know what locations are fully using their devices and quickly identify under utilization.

  • Device Drop Analytics - Know what devices need maintenance and understand location device care by analyzing drops across your locations

  • Device Drop Events - Analyze device drop details

  • Printer Label Volume Usage - Analyze and monitor printer usage to manage consumption

Understand your Applications

Ensure your teams use the right applications and understand how they impact your network

  • Application Usage Time - Understand how much time your team spends on which applications. Give your app dev teams critical utilization analytics.

  • Application Usage Data - Understand how much network bandwidth your team uses on which applications. Give your app dev teams critical utilization analytics.

  • Installed Applications by Org - Identify the installed applications across your org or a specific site, it’s version and date installed. 

Know your Operations

Leverage your IoT assets as a window into your operations but analyzing user behavior, workflow disruptions, & check out/in analytics

  • Battery Swap by User Analytics - Understand battery swap disruptions at an org, site, or user level.

  • Reboot Disruption Analytics - Analyze the impact of Device reboot disruptions at an org, site, or user level.

  • App Disruption Analytics - Analyze the impact of Application disruptions at an org, site, or user level. Understand what applications need support.

  • Low Battery Disruption Analytics - Analyze the impact of low battery events by user, site or org..

  • User Drop Analytics - Understand user behavior with devices and enable coaching opportunities

  • Unused, Lost, Stolen Devices - Identify lost devices and last known users to enable find device workflows.

  • Late Device Returns - Understand late returns from Check Out/IN solution

  • Damaged Device Returns - View damaged returns and user comments from Check Out/In solution

  • Check Out/In Status by Day Report - Understand who had what device at any given day and time.

Review Your Network

Review your assets perspective on your overall network health.

  • Critical API Events - Retrieves device disconnect events with current signal strength, site, and AP

  • Network Signal Strength - Understand your network health by viewing site analytics on reported signal strength and filter on issues.

Predict Your Batteries

Analyze battery health and details across your organization. Identify batteries that may need to be replaced.

  • Battery Details by site - Pull battery details for an entire org or site.

  • Smart Battery Health - Identify all smart batteries and their overall health, usage, age & cycle count

  • Batteries to replace now - Get a view on batteries that need to be replaced now while filtering how you determine that.

  • Batteries to replace soon - Get a view on batteries that you need to replace soon while filtering how you determine that.

Standard APIs

APIs are as previously defined. A possible description would be - Get details on specific devices, applications, and batteries. Including mobile computers, scanners and printers. Understand your printer's events and scanner's performance for troubleshooting.